Privacy policy

Data protection declaration and consent to the use of data at:

www.quadrashop.it

Data protection is a matter of trust, and your trust is important to us. We respect your privacy and personal privacy. Therefore, protecting, collecting, processing, and using your personal data in accordance with applicable laws is important to us. To ensure you feel safe when visiting our websites, we strictly comply with legal requirements when processing your personal data. We would like to inform you here about our data collection and use.

By agreeing to the following data protection declaration, you authorize

Luxe Please Srl. with registered office in Via Melo da Bari 101/105, Bari, BA, 70121/P.IVA 07751290722 (hereinafter: Luxe Please srl) to collect, process and use your personal data in compliance with data protection laws and the following provisions.

1. Responsible site

The site responsible for the collection, processing, and use of your personal data in accordance with the Federal Data Protection Act is Luxe Please srl.

If you wish to object to the collection, processing, and use of your personal data in accordance with data protection provisions, or if you wish to object to individual points, you can send your statement by email, fax, or letter to the following contacts:

Luxe Please Srl.

Via Melo da Bari 101/105

70121 Bari (BA),

Tel: +39 080 523 9070

Email: info@luxeplease.it

2. Collection, processing and use of personal data

2.1 Personal data

Personal data means information about the objective or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, telephone number, address, and any data you provide us when registering or opening a customer account. Statistical data that we collect, for example, when you visit our online store and that cannot be directly linked to you, are not considered personal data. This includes, for example, statistics regarding which pages of our online store are most visited or how many users visit certain pages of the Luxe Please srl shop.

2.2 Customer account

For every registered customer, we provide direct access to the data stored on our website (customer account). Here you can view data regarding past orders, open orders, and recent shipments. You can also manage your address, bank details, and newsletter. You agree to treat your personal login information confidentially and not share it with third parties. We cannot assume responsibility for passwords used improperly, except in cases where we are responsible for the misuse.

With the "stay signed in" feature, we want to make your use of our websites as pleasant as possible. This feature allows you to use our services without having to log in each time. For security reasons, you will be asked for your password again whenever you want to change your personal information or place an order, for example. We recommend not using this feature if your computer is used by multiple users. Please note that the "stay signed in" feature is not available if you use a setting that automatically deletes saved cookies after each session.

2.3 Collection, processing and use of your personal data

Data protection is very important to us. Therefore, when we collect, process, and use your personal data, we strictly comply with the provisions of data protection and media law. We collect, store, and process your data for the entire processing of your purchase, including any future guarantees for our customer services, technical administration, and for our marketing purposes. Your personal data will be disclosed to third parties only if this is necessary for contract fulfillment or billing, or with your prior consent. Our service providers (e.g., carriers, logistics companies, banks) receive the data necessary to fulfill the order and the contract. Our service providers may use the data provided only to fulfill their mandate. They are not authorized to use the information for other purposes.

For your order, we need your correct name, address, and payment information. We need your email address to confirm your order and communicate with you. We also use it for your identification (customer login). Finally, you will receive order and shipping confirmation via your email address.

If there is no obligation to store data and you have exercised your right to request deletion, your data will be deleted when it is no longer necessary for the purpose for which it was stored, or if storage is prohibited for other legal reasons.

2.4 Use of your data for advertising purposes

We use your data not only to process your purchase at Luxe Please srl, but also to contact you regarding your orders, specific products, or marketing activities, and to suggest products or services that may interest you.

You have the right to revoke your consent to the use of your personal data for advertising purposes at any time, either in whole or for individual activities; this will not incur any costs other than the basic fee for sending the revocation. Simply send a written communication to the contact details mentioned in point 1 (e.g., email, fax, or letter).

2.4.1 Newsletter

To send the newsletter, we use the so-called Single Opt-In procedure, meaning we will only send you the newsletter by email if you have expressly confirmed that we should activate the newsletter service.

If you no longer wish to receive the newsletter or other types of advertising communications, you have the right to withdraw your consent at any time; this will not incur any costs other than the basic rate for sending the withdrawal. Simply send a written communication to the contact details mentioned in point 1 (e.g., email, fax, letter). Of course, every advertising email also includes an unsubscribe link.

2.4.2 Product advertising via email

As a Luxe Please srl customer, you regularly receive our product advertisements by email, regardless of whether you subscribe to the newsletter. This way, we aim to provide you with information about products in our range that may interest you, based on your most recent purchases. In this regard, we strictly comply with legal requirements.

If you no longer wish to receive product advertising or other types of marketing communications, you have the right to withdraw your consent at any time; this will not incur any costs other than the basic fee for sending the revocation. Simply send a written communication to the contact details listed in point 1 (e.g., email, fax, or letter). Of course, every marketing email also includes an unsubscribe link.

2.4.3 Personalized advertising for you

The information we receive from you helps us constantly improve your shopping experience and make it increasingly enjoyable and personalized. The information you provide or automatically generate is used to create advertising tailored to your interests. To this end, we use available information, such as email receipt and read confirmation, information about your computer and Internet connection, operating system and platform, your order history, your service history, the date and time you visited the site, and the products you viewed.

We use this information exclusively in pseudonymous form. The analysis and evaluation of this information allows us to improve our websites and our online offerings; this allows us to send you personalized advertising, i.e., advertising that suggests products that might actually interest you. Our goal is to create more useful and interesting advertising for you. The evaluation and analysis of your data, converted into pseudonyms, helps us avoid sending you random advertising. Instead, we send you advertising, such as newsletters and product recommendations that match your interests, via email or post. For example, we check which advertising emails you open to avoid sending you unnecessary emails.

I authorize Luxe Please srl to use the data I provide and other information stored in my customer account, as well as pseudonymous usage data, for the purpose of receiving personalized advertising and/or special offers and services.

If you no longer wish to receive personalized advertising, you have the right to withdraw your consent at any time, either entirely or for certain activities. To do so, simply send a written communication to the contact details listed in point 1 (e.g., email, fax, or letter).

2.4.4 Competition, market research and opinion poll

In the case of prize competitions, we use your data to notify you of any winnings or send you our offers. Details may be available in the terms and conditions section of the respective prize competition.

We also use your data for market research and opinion polls. We use the data exclusively in anonymous form for statistical purposes and only for Luxe Please srl. Your survey responses will not be shared with third parties or published. We do not save your survey responses along with your email address or other personal data.

I authorize Luxe Please srl to process and use my personal data for its own purposes, for the purpose of conducting market research and opinion polls.

You have the right to withdraw your consent to the use of your data for market research and opinion polls at any time, or to withdraw your consent for certain activities; this will not incur any costs other than the basic fee for sending the withdrawal. Simply send a written communication to the contact details mentioned in point 1 (e.g., email, fax, or letter). Of course, every marketing email also includes an opt-out link.

3. Cookies

Accepting cookies is not a prerequisite for visiting our websites. However, please note that using the "shopping cart" function and ordering products is only possible if you authorize the use of cookies.

What are cookies?

Cookies are small files that are stored on your device and store specific settings and data for exchange with our system via your browser. There are two types of cookies: session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your device for a long time or permanently. This storage allows us to tailor our websites and offers to your needs and makes it easier for you to use the site. For example, some data is saved so that you do not have to re-enter it each time.

What cookies does Luxe Please srl use?

Most of the cookies we use are automatically deleted from your hard drive when you close your browser (end of session) (these are called session cookies). Session cookies, for example, allow you to use the "shopping cart" function even if you navigate between pages. We also use cookies that remain on your hard drive. When you return to our website, the system will automatically recognize that you have visited us before and save your preferred data and settings. These temporary or permanent cookies (lasting from 1 month to 10 years) are stored on your hard drive and deleted after a predetermined period. These cookies primarily serve to make our website more user-friendly, efficient, and secure. For example, these files allow us to display information on the website that is more relevant to your interests. The sole purpose of these cookies is to tailor our website to your needs as a customer and make your browsing experience as convenient as possible.

What data is stored in cookies?

No personal data is stored in the cookies used by Luxe Please srl. Therefore, the cookies we use cannot be attributed to a specific person and therefore cannot be traced back to you. When cookies are activated, an identification number is assigned. At no time will it be possible to link your personal data to this identification number, and no attempt will be made to do so. Your name, IP address, and similar data that could be linked to you will never be used. Based on cookie technology, we only receive pseudonymous information, such as which pages of our online shop are most visited, which products are most viewed, etc.

Are there also third-party cookies?

Luxe Please srl uses several advertising partners to help make the Luxe Please srl website and its offerings more attractive to you. Therefore, when you visit our website, cookies from associated companies will also be stored on your hard drive. These are temporary/permanent cookies that are automatically deleted after a predefined period. These temporary or permanent cookies (lasting from 14 days to 10 years) are stored on your hard drive and automatically deleted after the predefined period. Cookies from associated companies also do not contain personal data. Only pseudonymous data is collected via a user ID. This includes, for example, data about which products you have viewed, whether you have purchased something, which products you have searched for, etc. During this process, some of our advertising partners also collect information about which pages you have already visited or which products you have been interested in, in order to display advertising that best matches your interests. This pseudonymous data will never be linked to your personal data. They are only intended to help our advertising partners present you with advertising that might actually interest you.

Re-Targeting

Our websites use so-called retargeting technologies. We use these technologies to make our website more interesting. On our partners' websites, this technology allows us to make ourselves visible to Internet users who have previously shown interest in our online store and our products. We believe that displaying personalized advertising that takes into account the user's interests is generally more interesting than advertising that does not relate to a specific individual. The display of advertising on our partners' websites is based on cookie technology and an analysis of user behavior. This form of advertising is pseudonymous. No personal data is stored, and user profiles are not linked to your personal data.

I consent to the use of cookies and the storage and use of my user data. I also consent to the storage of my data in cookies even after closing my browser, for example, so that I can be recalled when I next visit websites. I have the right to withdraw my consent at any time for the future by changing my browser settings to block cookies.

How can I prevent cookies from being saved?

You can set your browser to accept cookies only upon request. If you wish to accept Luxe Please srl cookies, but not those of our service providers and partners, you can select the "block third-party cookies" setting in your browser.

Typically, in your web browser's support menu, you can find information on how to reject new cookies and disable existing ones. The following link provides detailed information on how to configure your browser.

For shared computers set to accept cookies and flash cookies, we recommend that you always log out completely after use.

4. Log files

Each time you access Luxe Please srl's pages, user data is transmitted via your internet browser and stored in server log files. The following data is stored: date and time of access, name of the website visited, IP address, referrer URL (the URL from which you accessed Luxe Please srl's websites), the amount of data transferred, and product and browser version information.

Users' IP addresses are deleted or anonymized after use. If anonymization is performed, IP addresses will be modified so that they cannot be attributed to a specific individual without requiring excessive effort in terms of time, cost, and labor.

We analyze these anonymous log file data sets to improve our offerings and the Luxe Please srl shop, to make it easier to use, to find and fix errors more quickly, and to monitor server capacity. This allows us, for example, to determine the busiest times at the Luxe Please srl shops and, accordingly, to provide the necessary data volume to ensure a quick purchase. Furthermore, analyzing log files allows us to more quickly identify and fix any errors in the Luxe Please srl shop.

5. Web analysis

To continuously improve and optimize our offering, we use tracking technologies. For this purpose, we use Google Analytics and Webtrekk.

5.1 Google Analytics

Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," text files stored on your computer that allow Google to analyze how you use our website. The information generated by the cookie about your use of our websites (including your IP address) is generally transmitted to and stored by Google on servers in the United States. We inform you that on our websites, Google Analytics has been extended by the code "gat.anonymizeIp();" to ensure the anonymous collection of IP addresses (so-called IP masking). Therefore, at our request, Google only collects your IP address in abbreviated form, which ensures anonymity and does not allow you to be identified. If IP anonymization is activated on this website, your IP address will be shortened beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

Google also complies with the data protection provisions of the US Safe Harbor Convention and is registered with the US Department of Commerce's Safe Harbor program. Google will use this information to evaluate your use of our websites, compile reports on website activity, and provide us with other services related to website and internet use. The IP address transmitted by Google Analytics from your browser will not be associated with other Google data. Google will only transfer this information to third parties if required to do so by law or for data processing purposes. Under no circumstances will Google associate your data with other data held by Google. By using this website, you consent to the processing of your data in the manner and for the purposes described above.

You can prevent cookies from being stored by selecting the appropriate settings on your browser; however, please note that doing so may impair the functionality of some of the websites. You can also prevent Google from collecting the data generated by the cookie and related to your use of the websites (including your IP address); this also applies to the processing of this data by Google. To do this, you can download and install the browser plug-in available at the following address.

You can find more information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=en.

6. Social Plugins

Our website uses social plugins ("plugins") from various social networks. These plugins allow you to share content or recommend products, for example. The standard plugins on Luxe Please srl are deactivated and therefore do not send data. By clicking the "Activate Social Media" button, you can activate all plugins (a so-called 2-click solution).

If these plugins are activated, when you visit one of our websites, your browser establishes a direct connection to the respective social network's servers. The social network transmits the plugin's content directly to your browser, which then integrates it into the website. The plugins can of course be deactivated with one click.

By integrating the plugin, the social network receives the information that you have visited the corresponding page of our website. If you are logged into this social network, the visit can be attributed to you. If you interact with the plugins and, for example, press the Facebook "Like" button or leave a comment, the information will be transmitted from your browser directly to the social network, which will save it.

You can find information about the purpose and scope of data collection and the subsequent processing and use of data by social networks, as well as your rights and settings options for protecting your privacy, in the data protection notices of the respective networks or websites. The relevant links are found below.

If you do not want the social network to collect data on our website, you will need to log out of your social network account before visiting our site.

Even if you aren't registered with social networks, websites with active social plugins can send data to the networks. An active plugin will set a cookie with a unique identifier every time you visit the website. Since your browser sends this cookie unsolicited every time you connect to a network server, the network could create a profile that recalls websites the user has visited. In this case, it would also be possible to associate the identifier with a specific person, for example, when the user logs into the social network.

We use the following plugins on our websites: Facebook, Google+, Twitter, and Pinterest.

If you don't want social networks to collect your data through these cookies, you can simply disable social plugins on our websites with one click, or block the "third-party cookies" function in your browser settings. In this case, the browser will not send cookies to the server when it encounters embedded content from other service providers. However, this setting may affect not only the functionality of the "plugin" button, but also other general functions of other sites.

6.1 Facebook

We use plugins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA (“Facebook”).

You can find Facebook's privacy policy at the following link: Facebook Privacy Policy. https://www.facebook.com/about/privacy/

6.2 Google+

We use plugins from the Google+ social network operated by Google. You can find Google's privacy policy at the following link: Google Privacy Policy. https://www.google.com/intl/it/policies/privacy/

6.3 Twitter

We use plugins from the Twitter social network, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). You can find Twitter's privacy policy at the following link: Twitter Privacy Policy. https://www.twitter.com/privacy

6.4 Pinterest

We use plugins from the Pinterest social network, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA ("Pinterest"). You can find Pinterest's privacy policy at the following link: Pinterest Privacy Policy. https://about.pinterest.com/privacy/

7. Secure data transfer

We transfer your personal data securely using encryption. This applies to your order and login. To this end, we use SSL (Secure Socket Layer) encryption. No one can guarantee absolute protection, but we protect our websites and other systems with technical and organizational solutions to prevent the loss, destruction, access, modification, or disclosure of your data by unauthorized persons.

8. Rights to information of the interested party

According to data protection law, our customers have, among other things, the right to receive free information about their stored data and, if necessary, request its correction, blocking, or deletion.

Protecting your data is extremely important to us. To ensure that your personal data is not shared with third parties, please send your request, along with your identifying information, by email or post to:

Luxe Please srl

Via Melo da Bari, 101/105

70121 Bari (BA) ITALY

Tel: +39 080 523 9070

Email: info@luxeplease.it